Privacy Policy

Last Updated: May 2, 2026

At MÉLION, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or interact with us.

## Information We Collect

When you visit our website or place an order, we may collect:

- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely through third-party payment providers)
- Order history
- Device and browser information
- Website usage data through cookies and analytics tools

## How We Use Your Information

We use your information to:

- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and customer experience
- Prevent fraudulent transactions
- Comply with legal obligations
- Send promotional emails and offers (only if you choose to receive them)

## Payment Security

All payments are processed through secure third-party payment providers. MÉLION does not store your complete credit card or debit card information on our servers.

## Cookies & Analytics

We use cookies and similar technologies to:

- Remember your preferences
- Improve website performance
- Analyze visitor behavior
- Measure marketing effectiveness

You can disable cookies through your browser settings, though some website features may not function properly.

## Sharing Your Information

We never sell your personal information.

We may share limited information with trusted service providers only when necessary to operate our business, including:

- Payment processors
- Shipping and logistics partners
- Website and hosting providers
- Analytics and marketing platforms

These partners are required to protect your information and use it only for the services they provide.

## Marketing Communications

If you subscribe to our newsletter or marketing updates, we may occasionally send information about new products, offers, and wellness content.

You may unsubscribe at any time by clicking the unsubscribe link in our emails.

## Data Retention

We retain your information only as long as necessary to:

- Fulfill orders
- Provide customer support
- Meet legal and accounting requirements
- Resolve disputes and prevent fraud

## Your Rights

Depending on your location, you may have the right to:

- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

## Third-Party Services

Our store is hosted on Shopify. Certain information may be processed by Shopify and other service providers that help us operate our business.

For more information, please review Shopify's Privacy Policy.

## Children's Privacy

Our products and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

## Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs.

Any updates will be posted on this page with the revised effective date.

## Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

MÉLION

Email: support@melion.in

Address:
Piprali Road, Jyoti Nagar,
Sikar, Rajasthan 332001,
India