Shipping Policy
Shipping Policy — MÉLION
Order Processing
All orders are processed within 24–48 hours. Orders placed on weekends or public holidays are shipped on the next working day.
Delivery Time
• Metro Cities: 2–5 business days
• Non-Metro / Tier 2–3 Cities: 4–7 business days
• Remote Locations: 7–10 business days
Delivery timelines may vary based on courier performance and location.
Shipping Partners
We ship exclusively with trusted and reliable delivery partners such as Delhivery, Bluedart, XpressBees, and Ecom Express to ensure safe and timely delivery.
Shipping Charges
• Prepaid Orders: Free
• Cash on Delivery (COD): COD fee of ₹40–₹50 will be applied
COD Availability
• COD is available for orders up to ₹1,999 only.
• For orders above ₹2,000, only prepaid payment methods are accepted.
This policy helps reduce return-to-origin (RTO) issues and ensures smoother delivery for high-value orders.
Order Tracking
Once your order has been dispatched, you will receive a SMS / Email / WhatsApp update with your tracking link. You can track your shipment in real time using the provided link.
Potential Delays
Although we strive for timely delivery, rare delays may occur due to:
• Weather conditions
• Courier operational challenges
• Festive season load
We sincerely appreciate your patience in such cases.
Customer Support
For any shipping or delivery-related queries, feel free to contact us at:support@melion.in
WHAT ARE MY SHIPPING DELIVERY OPTIONS?
Free Shipping
DO YOU DELIVER INTERNATIONALLY?
ARE THERE OTHER SHIPPING RESTRICTIONS?
We currently ship only within India. Orders cannot be delivered to P.O. boxes, remote areas without courier service, or international addresses.
WHAT HAPPENS IF MY ORDER IS DELAYED?In case of delays: We aim to deliver all orders on time; however, occasional delays may occur due to high demand, public holidays, or courier issues. If your order is delayed, we’ll notify you via email with updated tracking information. We appreciate your patience and assure you that your order will be delivered as soon as possible. In case of delays: We aim to deliver all orders on time; however, occasional delays may occur due to high demand, public holidays, or courier issues. If your order is delayed, we’ll notify you via email with updated tracking information. We appreciate your patience and assure you that your order will be delivered as soon as possible.
In case of delays: We aim to deliver all orders on time; however, occasional delays may occur due to high demand, public holidays, or courier issues. If your order is delayed, we'll notify you via email with updated tracking information. We appreciate your patience and assure you that your order will be delivered as soon as possible.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://melion.in › pages › return-and-refund-policy.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
• Email: support@melion.in